Privacy Policy

Last updated: June 12, 2025 (replaces prior versions)

This privacy policy explains which personal data we process, for what purposes, and how and where it is processed in connection with our services, including www.marketingmonkeys.ch and other offerings published under the Marketing Monkeys brand.

Specific or additional offers and services may be subject to special, supplementary, or further privacy policies, as well as other legal documents such as general terms and conditions, terms of use, or participation requirements.

1. Contact

Controller responsible for the processing of personal data:

Marketing Monkeys GmbH
Rötistrasse 2A
4532 Feldbrunnen-St. Niklaus
Switzerland

info@marketingmonkeys.ch

We will inform you if third-parties are responsible for data processing in individual cases.

2. Processing of Personal Data

2.1 Definitions

Personal data refers to any information relating to an identified or identifiable individual. A data subject is an individual whose personal data is processed.

Processing covers any handling of personal data, regardless of the means and procedures used, especially storing, disclosing, obtaining, collecting, deleting, saving, modifying, destroying, and using personal data.

2.2 Legal Basis

We process personal data in accordance with Swiss data protection law, including the Federal Act on Data Protection (FADP) and the Ordinance to the FADP (OFADP), as well as the European General Data Protection Regulation (GDPR).

2.3 Type, Scope & Purpose

We process the personal data necessary to provide our services as a consultancy, software partner, and technology provider for nonprofits and socially engaged companies in a sustainable, user-friendly, secure, and reliable manner. These data may fall into the categories of inventory and contact data, browser and device data, content data, meta or peripheral data, usage data, location data, sales, contract, and payment data.

We process personal data for as long as required for the relevant purpose or as legally necessary. Unnecessary data is anonymized or deleted. Data subjects generally have the right to have their data deleted.

We usually process personal data based on the data subject's consent unless processing is permitted for other legal reasons, such as fulfilling a contract, protecting our legitimate interests, or based on evident circumstances or prior notification.

We particularly process information voluntarily provided by users when contacting us (e.g., via mail, email, contact form, social media, or telephone) or when using our website. These details may be stored in a customer relationship management (CRM) system or similar tools. If you share data about others, you must ensure their privacy rights and the accuracy of such data.

We also process data received from third parties, publicly available sources, or collected during service provision, if legally permissible.

Application data is only processed to assess suitability for a job or to fulfill an employment contract. Required application data is derived from job postings or shared documents. Applicants may voluntarily provide additional information.

2.4 Processing by Third Parties, including Abroad

We may delegate data processing to third parties or process it jointly or with the help of third parties. These third parties are mainly service providers we use and are committed to adequate data protection.

Such third parties are generally based in Switzerland or the European Economic Area (EEA). They may also be located in other countries, provided they offer adequate data protection as assessed by the Swiss Federal Data Protection and Information Commissioner (FDPIC), or via contractual agreements such as standard contractual clauses or certifications. In exceptional cases, data may be processed in countries without adequate protection if permitted under privacy regulations (e.g., explicit consent).

3. Rights of Data Subjects

Data subjects have rights under Swiss data protection law, including the right to access, rectify, delete, or block their data.

They also have the right to lodge complaints with a supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

4. Data Security

We implement suitable technical and organizational measures to ensure data protection and security. However, data processing via the internet can involve security risks, so absolute protection cannot be guaranteed.

Access to our website is secured via transport encryption (SSL/TLS, particularly HTTPS). Most browsers indicate encryption with a padlock icon.

Like all internet use, accessing our services is subject to mass surveillance and monitoring by security authorities in Switzerland, the EU, the USA, and other countries. We cannot influence such processing.

5. Website Use

5.1 Cookies

We may use cookies, including first-party and third-party cookies, which are stored in your browser and may contain more than just text. Cookies cannot execute programs or transmit malware.

Cookies can be stored temporarily (session cookies) or for a set period (persistent cookies). Session cookies are deleted when you close your browser. Persistent cookies help recognize returning visitors and measure reach and effectiveness. Cookies can also be used for online marketing.

You can disable or delete cookies in your browser settings. Without cookies, some website functions may not be available. Where necessary, we ask for your explicit consent.

You can opt out of cookies used for marketing and analytics via organizations like the NAI, YourAdChoices, or Your Online Choices (EDAA).

5.2 Server Log Files

We may collect information such as date and time (including time zone), IP address, HTTP status code, OS and version, browser and version, specific pages accessed, data transferred, and referrer URLs. These details may be stored in log files to maintain and secure our online services.

6. Notifications & Communications

We send notifications (e.g., newsletters) via email or other channels like instant messaging or postal mail.

6.1 Performance & Reach Measurement

Messages may contain tracking links or pixels to determine whether they were opened or links clicked. This helps tailor our communications and services to users.

6.2 Consent & Opt-Out

You must usually give explicit consent to receive communications. We use a double opt-in method for emails. Consent details may be logged for evidence.

You can unsubscribe at any time. Mandatory messages are exempt. Unsubscribing also opts you out of usage tracking.

6.3 Third-Party Services for Messaging

We use third-party providers to send messages, who may use cookies. We ensure adequate data protection.

We use in particular:

7. Social Media

We are present on social media (e.g., LinkedIn) to engage and inform. Data may be processed outside Switzerland and the EEA.

Platform-specific terms and privacy policies apply and describe your rights, including access rights.

8. Analytics & Performance Tracking

We use tools to analyze and improve our services. These include A/B testing and heatmaps. IP addresses are anonymized where possible (IP masking).

Cookies and user profiles (e.g., visited pages, screen size, location) may be used. Profiles are pseudonymized and not linked to individuals unless you’ve consented via a third-party platform.

We use in particular:

ipstack – apilayer Data Products GmbH (Austria)
Google Analytics & Tag Manager – Google LLC (USA) / Google Ireland Ltd. (Ireland)

9. Third-Party Services

We use external services for hosting, storage, video, and payment integrations. These require IP addresses and may use cookies, logs, or tracking pixels.

9.1 Digital Infrastructure

We use

9.2 Contact Services

We use:

Pipedrive – CRM software (Estonia)
Mautic – Email automation software

9.3 Audio-& Video Conferencing

We use:

Microsoft Teams – Microsoft Corporation (USA) / Microsoft Ireland Ltd.

9.4 Maps

We use:

Google Maps – Google LLC (USA) / Google Ireland Ltd.

10. Final Provisions

We may update this privacy policy at any time. Updates will be published appropriately, particularly on our website.

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